Yes, NymVPN offers a 7-day free trial for new users. Users can cancel the trial before it ends exactly 7 days from activation of the account. When the free trial is complete, the subscription will automatically convert to the subscription plan selected at current pricing unless the customer cancels beforehand.

Activating a NymVPN free trial is only available with certain payment types and providers, and requires a payment method should the customer decide to keep using the product beyond the trial period. No charges are made to the card at the time of activating the free trial. Free trials cannot be activated using cryptocurrency payments.

You can pay for NymVPN using:

• Cryptocurrencies: Bitcoin (BTC), ADA, Lightning Network (BTC-LN), Ethereum (ETH) tokens, Binance (BNB) tokens, Liquid Bitcoin (L-BTC), Liquid Tether (L-USDT), Litecoin (LTC), Litecoin MWEB (LTC-MWEB), Monero (XMR), $NYM, Tether (USDT on TRON), Zcash (ZEC)
• Credit/debit cards: All major cards accepted via Stripe
• In-app payments through Apple Pay and Google Pay
• Cash

Additional payment methods are added regularly.

All plans will auto-renew unless you cancel prior to the renewal date indicated on their plan and their account.

Yes, NymVPN can offer pro-rata refunds if you are unsatisfied.

Refund processing times vary by payment method. For card payments via Stripe, refunds typically take 5-10 business days. $NYM token refunds can be processed instantly, but final settlement depends on blockchain network congestion.

With the zk-nyms' anonymous access credentials, your payment data cannot be linked to your online activity with NymVPN.

Your payments may be visible in your own financial history or on public blockchains. For card payments, our payment processor Stripe stores only the data necessary to process the transaction. Please read our Privacy Policy for more information on data processing with NymVPN.

NymVPN subscriptions are available in EUR (€), USD ($), GBP (£), and CHF, with many cryptocurrency payments also supported. Available currencies depend on your location and chosen payment method.

We regularly add new payment methods based on user feedback. New payment methods are prioritized by user demand.

If your payment fails, please verify your payment details and try again. If the issue persists, contact Customer Support for assistance.

NymVPN aims to support a wide range of devices and operating systems, including but not limited to Android, iOS, (GNU/)Linux, macOS, and Windows. Check the list below to see which operating systems are supported.

Windows

• Windows 10
• Windows 11

macOS

macOS13 and later versions

Linux

• AppImage (any Linux distributions supporting AppImage)
• Debian/Ubuntu 22.04 and later versions
• deb package (Debian/Ubuntu 22.04 and later versions)
• Arch Linux
• Flatpak

iOS

iOS 16 and later versions

Android

Android 7 and later versions

Note: NymVPN is currently not supported in AndroidTV